Job Description

MaidPro Richmond-Henrico has experienced explosive growth and we have an immediate need for a full-time (35 hours per week) Office Assistant to help with daily operations, customer service, sales, and inventory management. Bonus opportunities (including a $200 sign-up bonus after 6 months of employment), free mobile phone plans with T-Mobile after 6 months, monthly bonus plan, compassionate leadership, and flexible hours are just some of the great things about working at MaidPro. After a year of employment, you'll also be eligible for other benefits, including sick leave and vacation time off.

Experience

  • Office management or clerical experience preferred
  • 1+ years Customer service skills in retail, restaurant, or office environment required
  • Brownie points for professional cleaning experience or management experience in a professional cleaning environment
  • Sales experience also a plus

Job Responsibilities

Personnel:

  • Assist owners and office manager with daily management of all PROs
  • Assist with managing and maintaining a healthy employee pipeline
  • Manage office training of employees via MaidPro University
  • Assist in communication between staff and office during the day
  • Provide field support to staff during the day as needed (does not include cleaning)
  • Maintaining employee files (W-4’s. I-9’s, background checking, etc)

 

Operations:

  • Assemble dispatch binders for PROs
  • Prepare daily work orders / dispatch for the day
  • Conduct daily PRO dispatching
  • Assist in closing of jobs after dispatch each day
  • Scan work orders; shred sensitive materials
  • Ensure laundry machines don’t stop!
  • May require emergency backup for in-home cleaning

Supplies:

  • Maintain inventory; let owners/manager know when new supplies needed
  • Assign supplies to staff
  • Prepare rag bags for daily dispatch
  • Assure that all equipment is neat, clean, and operational. Replace as needed.
  • Re-fill all cleaning solution bottles each day
  • Check vacuums daily, replacing vacuum bags as needed
  • Provide general maintenance on vacuums

Must have reliable transportation to and from client homes; we provide gas reimbursement 

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Click here to learn more and apply now: https://jobs.maidpro.com/operations-assistant-needed-asap-12-hr/job/11361103

Flexible weekday hours, no nights, no weekends! Great for working parents!

A great company culture where everyone is valued and treated with respect!

Please submit your application online and we'll reach out as soon as possible to schedule an interview.

Skills / Requirements

Job Requirements

  • Excellent customer service skills, both in-person and on the phone
  • Computer familiarity and ability to quickly learn new software/programs
  • Good interpersonal skills and able to relate to a variety of people in a responsible & cooperative manner
  • Be able to work independently as well as in a team environment
  • Must be able to work under pressure and handle frequent interruptions
  • Capable of neat, thorough, accurate work with superior organizational skills
  • Stellar attendance record at all previous jobs
Important Criteria 
  • Hard-working and reliable
  • Likes making customers happy
  • Available Monday through Friday 8am-5pm
  • Must be able to lift up to 35 lbs as needed
  • Don’t mind working in an office with a little dog
  • Must be legally authorized to work in the United States
  • Must be willing to submit to a Criminal Background Check
  • Must be reliable

Important Notes

A great company culture where everyone is valued and treated with respect!

Please submit your application online and we'll reach out as soon as possible to schedule an interview.

https://jobs.maidpro.com/operations-assistant-needed-asap-12-hr/job/11361103