Job Description

MaidPro Miami: Operations Assistant Manager

MaidPro Miami is hiring an Operations Assistant Manager to support its fast-growing family run company. This position is a stepping stone for professional growth and is an ideal opportunity for a bilingual professional to apply his or her organizational, managerial and customer service skills to support the success and growth of largest residential cleaning service in Miami.

Why you should want this job:

• Opportunity to influence and share in the success of the business through operational excellence

• Five days of vacation after one year of employment; opportunity to accrue additional days based on tenure and performance

• Monthly bonus based on performance metrics, averaging 10% of salary

• Paid Holidays: New Year’s Day (January 1st), Independence Day (July 4th), Thanksgiving Day, and Christmas Day (December 25th).

• A culture of respect, teamwork and fun

- Starting pay of $17/hour

- Hours: Monday - Friday 8 am - 5 pm

This person will work hand-in-hand with the General Manager and Regional Operations Manager to ensure all customers receive the highest level of service.

Key Job Responsibilities

- Ensure operational effectiveness, alongside the Regional Operations Manager

- Provide prompt and professional customer service to our clients

- Keep accurate and timely records of customer preferences and requests

- Manage and coordinate on-site estimates and customer meetings when necessary

- Assist with sales and closings when necessary

Requirements:

  • Motivation and Willingness to work in a fast-paced and growing environment
  • Motivation and Willingness to take on new challenges
  • High energy, drive and motivation to support the growth of the largest residential cleaning company in Miami
  • Professional and positive attitude
  • Excellent interpersonal and communication skills
  • High school degree or equivalent
  • Bilingual: fluency in English and Spanish
  • Moderate to advanced computer skills
  • Authorization to work in the U.S. and willingness to submit to a background check

About MaidPro Miami:

We strive to service our clients with the highest cleaning standards and utmost respect for their homes. We know trusting us to clean their home is an important decision and we want to give them the best service.

Our mission is to provide our customers with the best cleaning services in a consistent, reliable manner time after time with the help of our Pros who work in a respectful, dynamic and fun working environment where they look forward to coming in to work every day.

Our vision is to be the best and largest residential cleaning company in Miami.

MaidPro Franchise started in a small office in Boston in 1991. Since then, due to the consistency in service and high-quality standards, MaidPro has quickly grown to more than 185 locations across the U.S. and
Canada.