Job Description

KEY CONSIDERATIONS

The Call Center Sales Representative is responsible for signing new customers up for both recurring and one time cleans by using tested methods of quoting, selling, and following-up with potential customers. This position will entail taking inbound/outbound phone and web inquiries about cleaning services throughout the US and Canada. 

PURPOSE AND RESPONSIBILITIES

  • Respond to inbound phone and web inquiries in a courteous and professional manner via the phone and email communications
  • Accurately and precisely obtain/enter potential customer accounts information
  • Acting as an intermediary between potential customers and franchisees in the initial to the final stage of the sales process
  • Maintain a given close percentage ratio 

PROFESSIONAL QUALIFICATIONS

  • 1-2 years of previous sales and/or customer service experience
  • Previous phone experience preferred
  • BA/BS preferred or equivalent experience
  • Excellent written and verbal communication skills
  • Ability to multitask (talking, typing, with attention to detail) 
  • Ability to problem solve
  • Strong computer skills with strength in typing speed (60+ wpm)
  • Ability to achieve Rockstar status on the phone while showcasing exceptional customer service and sales closing skills

BENEFITS

We provide a fun place to work where people are respected, learning is continuous, and cutting-edge ideas are always welcome. 

  • We are currently focused in a REMOTE working environment 
  • Opportunity to earn Salary plus Commission
  • Opportunity to participate in benefits program after probationary period
  • Collaborative, fun company culture, even via Zoom!
  • Awesome training, ongoing support and continuous feedback from team leaders
  • Should there be a need to come in the office, a work environment following all state guidelines for COVID-19 safety
  • The National Sales Center hours of operation:
    • Monday through Friday:  8am - 10pm
    • Saturday:  9am - 7pm
    • Sunday:  10am - 6:30pm

Application Instructions

Please apply online.

Apply Online