Job Description

Bilingual Customer Service Coordinator

929 S Main St, Suite 103 Lombard, IL 60148

696 E Irving Park Rd, Roselle, IL 60172

 

We are hiring a Bilingual Customer Service Representative to provide the highest level of customer service to our new and existing customers

 

Why work at MaidPro?

 

Are you a leader with a can-do attitude? Do you enjoy making customers happy and motivating team members? MaidPro is looking for people who take pride in their work and enjoy making things shine! MaidPro is perfect for anybody seeking flexibility and independence at work. Here are some other reasons why:

Daily Responsibilities: 

  • Point person for all customer related interactions.
  • Manage customer work orders, invoicing, and payment processing.
  • Proactively engage existing customer base through all channels of communication.
  • Handle customer inquiries and resolve complaints in a professional and courteous manner.
  • Organize office operations and procedures.
  • Represent the business in local/community-based marketing and hiring capacities.

 

Benefits:

  • No nights, weekends or holidays
  • 401(K) with Employer Match
  • Paid Vacation
  • Paid Holidays
  • Growth Bonus Opportunities
  • Friendly and supportive team environment
  • Career advancement opportunities
  • Additional Perks (Home Cleanings, Costco Membership, etc.)

Please Contact Brenda Toledo – Hiring Manager – (630) 396 – 2195 or email [email protected]

 

MaidPro franchisees are equal opportunity employers. Neither MaidPro nor any MaidPro franchisee discriminates, or tolerates discrimination, on the basis of race, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Skills / Requirements

  • Bilingual in both verbal and written Spanish/English
  • A proven track record of providing exceptional customer service.
  • Office management, administrative, or assistant experience preferred.
  • Excellent time management skills and ability to multitask and prioritize work.
  • Highly organized with strong attention to detail.
  • Problem-solving and planning skills.
  • Proficient in MS Office Suite and/or Google Suite.

Other Requirements:

  • You are legally authorized to work in the United States.
  • You are willing to submit to a Background Check

Important Notes

  • Verbal and written communication skills
  • Interpersonal skills
  • Team Player
  • Organized
  • Adaptable
  • Computer literacy
  • Customer service
  • Ability to motivate others