Job Description

We are looking for a rising star who is passionate about efficiently building and delivering quality software products built for small businesses. You will join a dynamic and fast-paced environment and work with cross-functional teams to help design, build and roll-out software that delivers MaidPro’s technology vision and strategy as a Project Manager & Scrum Master.

The ideal candidate will bring enthusiasm, previous experiences, best practices, and a collaborative attitude to help drive increased effectiveness in the value and quality of the software we create.  You will be a natural leader who easily commands the respect of the team and builds trusted relationships at all levels.  You must enjoy and thrive in a fast-paced, highly collaborative environment that values speed and quality, with a strong desire to drive change as we continue to improve our software delivery processes.


Key Accountabilities

  • Manage day-to-day aspects of the Agile team, which includes leading Agile meetings (Backlog Grooming Sessions, Planning, Review, Retrospectives, and Daily Stand Ups)
  • Advocate for autonomous, self-organizing, empowered, and a continuously improving team
  • Facilitate decision-making, issue resolution and consensus among the team members and dependent teams
  • Anticipate and addresses potential or actual impediments to team delivery
  • Collaborate with product owners and the scrum team in developing product roadmaps and release milestones and decomposing requirements/user stories into tasks
  • Guide the creation of the product and sprint backlogs to be populated with well-formed, testable user stories
  • Help prioritize work with respect to goals and objectives of the business, feedback from relevant stakeholders and the development team
  • Identify, address, and communicate project risks to stakeholders
  • Monitor and report key Agile performance metrics to the executive / Technology leadership team
  • Collaborate on the Product Management process to facilitate change, support new corporate decisions and vision
  • Balance personal ownership and accountability of immediate responsibilities with the flexibility and drive to jump in and fill gaps across the team as they arise
  • Manage documentation and agile workflow

Position Requirements

  • Bachelor’s Degree Required
  • 2-4 years managing Agile projects (Scrum Master or Agile Project Manager), coordinating closely with product management to manage successful delivery of project roadmap
  • Solid project management foundation and a firm understanding of multiple project management techniques and methods (Agile, Waterfall, Kanban, Lean)
  • Experience in creating and managing feature requirements / user stories for development in agile software development environments
  • Strong analytical and problem solving skills with a high attention to detail
  • Exceptional verbal / written communication, organization, and time management skills
  • Must be energetic, goal oriented, innovative, hardworking, and patient
  • A good sense of humor; Work hard to play hard
  • Display a capacity to learn quickly and responds well to changes and opportunities
  • Strong understanding of QA processes
  • Proven ability to multi-task in a fast paced environment, and desire to wear multiple hats
  • Strong desire to work for a company recognized to be a Best Place To Work in Boston many years running by the Boston Business Journal, Boston Globe, & Entrepreneur Magazine

Desirable Experience

  • Agile/Scrum training or certification
  • PMP training or certification
  • Working knowledge of Salesforce / platform and applications
  • Moderate to expert-level knowledge of the JIRA tracking tool (or similar Agile tool)
  • Familiarity with Relational Databases
  • Experience working with remote teams
  • Experience working for a startup