Job Description

We are looking for reliable, hard-working, friendly, and professional people to work for the best small company in the North Fort Worth area.

MaidPro, a residential cleaning company located in the North Richland Hills is seeking an Office Manager (Customer Service, Employee and Sales Manager) with GREAT attitude and eye for detail.

Candidate must be able to work in a fast paced, exciting environment and provide warm customer service to our long term clients as well as upbeat and persuasive sales to our new clients over the phone, email and social media. This position reports directly the Owner of the company

Responsibilities:

  • Assist owner with all aspects of customer service
  • Answer customer service and sales inquire phone calls
  • Respond to customer service and sales email and social media inquires
  • Be responsible for managing the employees and Job Schedules
  • Assist owner with creating Sales Estimates 
  • Collect and track customer satisfaction feedback via in person, phone, email and social media

Skills / Requirements

Must have strong Customer Service skills and love to make customers happy!

Must have experience managing people

Must be flexible

Must have computer skills (word, excel, web), social media skills are a plus

Highly organized and detailed oriented

Sales experience is a big plus

Office experience a big plus

Important Notes

  • Must be legally authorized to work in the United States
  • Must be willing to submit to a Criminal Background Check